Free US shipping over $50 · Use code TRIBE10 for 10% off your first order
TALK TO THE TRIBE

Got a question? A human will answer.

No chatbots, no ticket queues. Just our small team replying to every message within one business day — ingredients, dosage, shipping, custom advice. Whatever you need.

How to reach us

Email
We reply within 1 business day, often same-hour.
Phone
Mon – Fri · 9am to 5pm PT
Studio
2245 Filbert Street
San Francisco, CA 94123
Visits by appointment.
Wholesale & Press
No spam, ever · We reply within 1 business day
Quick answers

Most-asked, before you ask.

How fast does shipping arrive?

2 – 4 business days for US orders. Free over $50, $5 flat under. International ships in 6 – 10 days via tracked DHL.

Can I cancel my subscription?

Skip, change, or cancel from your account in 30 seconds. No phone tree, no “retention” emails. We'd rather keep your trust than your auto-renewal.

Are these herbs safe with my medications?

Always check with your doctor first — especially if you take blood thinners, immunosuppressants, or are pregnant. Email us your meds list and we'll flag known interactions from peer-reviewed sources.

What if I don't feel a difference?

Send the bottle back — even half-empty — within 60 days for a full refund. No paperwork, no “prove it didn't work.” The 60-day tribe guarantee covers every order.